Where is your hotel located?
This beautiful Quinta is situated on one of the hills surrounding the city of Funchal close to its principal area of historical interest like museum das Cruzes, museum Federico Freitas, museum Municipal (birds and fishes) and Convent Santa Clara, only 1,5 km from the city center.

What is the best route from the airport?
The journey by car, from the airport to the hotel, takes about 20 minutes. Leaving the International Airport of Madeira take the Motorway to Funchal. After a few tunnels, turn Leave the Freeway (just after the Tunnel), turning to your right at the sign posted to São Roque / Monte. Take the right again to Funchal/ Estação Take the right lane at the roundabout and follow the road up, straight ahead (Modelo Hypermarket is to your right.) Take the first left (there is a blue sign saying Estalagem Jardins do Lago) Brisa Restaurant is on your right hand side. Turn left and about 50 meters after, turn left again in a crossroad where there is a Pizzeria called “My Pizza” on the left side of the street. On the right side there is a big yellow wall. A few meters ahead you will find ESTALAGEM JARDINS DO LAGO

Do you offer city centre/hotel shuttle bus?
Yes, 4 times per day, according to pre-scheduled time (not available on weekends).

Do you offer transfer or shuttle service from/to airport?
We can provide private transfer at the cost of 30.00 EUR each way.

Do you accept reservations for less than 7 nights?
Yes. We do.

Do you consider a child of 4 or more years an adult?
0 to 2 Years - free of charge
2 to 12 Years - 50% discount (sharing parent’s room).

Are children of 3 or less welcomed?
Yes. All the children’s are very welcome.

Does your rate include breakfast?
Yes, Buffet breakfast.

How many rooms do you have?
32 rooms (standards 42 Sqm and Superiors 44 Sqm), 4 Junior Suites 48 Sqm (Manor house), 4 Premier Suites 70 Sqm and 1 Presidential Suite 90 Sqm.

Do you offer Non-Smoking rooms?
Yes. We do.

Do you offer air conditioning in the rooms?
Yes. In all the rooms and Suites.

What facilities do the rooms have?
• Cable TV,
• Air-conditioning,
• Free Internet access,
• Direct dial telephones,
• safety deposit box,
• Minibar,
• Marble bathrooms, equipped with hairdryers and bathrobes,
• Large balcony’s overlooking the gardens, mountains and sea.

Do we need to bring bed linen and towels?
No.

What equipment is provided in the Kitchen?
We do not have rooms with kitchen.

Is there a dress code for the restaurants?
Smart / Casual, expect on the Gala Dinners ( Christmas & New Year’s Eve)

Are the swimming pools monitored by lifeguards?
Not always.

Are the swimming pools heated?
Yes.

What languages does the staff speak?
Portuguese, English, French, German and Spanish.

Is there place to park the car?
Free of charge outdoor parking.

What Type of payments do you accept?
Cash and all major credit cards.

Do you offer daily housekeeping services?
Yes.

Does the rooms have a stereo/cassette’s player?
No.

Do you offer baby cot facilities?
Yes, free of charge with the international regulamentation.