Where is your hotel located?
Choupana Hills is located in one of the Hills above Funchal (7km – 10min by car), surrounded by lush vegetation.

What is the best route from the airport?
Leaving the Madeira International Airport in direction to Funchal, you will go on the highway and take Exit nº 13 where you will also see a sign of “Jardim Botanico” Botanical gardens) and Camacha. Turn left. This will direct you to Funchal. After having gone under a viaduct, continue straight ahead (downhill) for approximately 2 km when you will reach a turn-off on your right with an indication to the Botanical Gardens and Choupana Hills. Take this turn-off and continue to the Botanical Gardens which, when you get there, will be on your left. Directly after the Botanical Gardens turn left and continue ascending until you reach the Restaurante do Miranda (Miranda Restaurant) on your right, where you should also turn right. Continue along this road, which will bring you to a sharp left bend and an ascending street with trees on both sides. Continue ascending. You will come across 2 tight curves, one on your left and one to your right, continue ascending until you find a turn-off to your left (signpost “Choupana Hills”), take it and in another 250 meters you will find the Choupana Hills Resort & Spa! WELCOME!

Do you offer city centre/hotel shuttle bus?

Yes, 4 times per day, according to pre-scheduled time.

Do you offer transfer or shuttle service from/to airport?

We can provide private transfer (chargeable).

Do you accept reservations for less than 7 nights?

Yes. We do.

Do you consider a child of 4 or more years an adult?

0 to 3 Years - free of charge
3 to 12 Years - 50% of Bb rate (sharing parent’s room).

Are children of 3 or less welcomed?

Yes, of all ages.

Does your rate include breakfast?

No. Buffet breakfast € 15 / person.

How many rooms do you have?

58 Deluxe rooms and 4 Suites.

Do you offer Non-Smoking rooms?

Yes, we do.

Do you offer air conditioning in the rooms?

Yes. In all rooms and Suites.

What facilities do rooms have?
• Cable TV,
• DVD player
• Air-conditioning/Heating
• Free Internet access
• Direct dial telephones
• safety deposit box
• Minibar
• bathrooms, equipped with hairdryers and bathrobes, separated WC
• Large balcony’s
• Coffee & Tea Facilities

Do we need to bring bed linen and towels?

No.

Is there a dress code for the restaurants?

Smart / Casual, except on the Gala Dinners (Christmas & New Year’s Eve – Black Tie)

Are the swimming pools monitored by lifeguards?

Not always.

Are the swimming pools heated?

Yes.

What languages does the staff speak?

Portuguese, English, French, German and Spanish.

Is there place to park the car?

Free of charge outdoor parking.

What Type of payments do you accept?

Cash and all major credit cards.

Do you offer daily housekeeping services?

Yes.

Does the rooms have a stereo/cassette’s player?

No.

Do you offer baby cot facilities?

Yes, free of charge with the international standards.